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Position Summary:

The Driver is responsible for providing efficient, cost-effective, safe transportation services for disadvantaged persons.

Essential Job Functions:

Gain and maintain familiarity with driving procedures, defensive driving skills and all certifications and examinations as required by law and by organizational policy
Drive vans on scheduled and unscheduled trips as assigned by the supervisor.
Maintain a safe driving record and report all moving violations to supervisor irrespective of whether they occurred on duty or not
Assure that all passengers are properly restrained during transit and that all items are securely stowed at all times during transit
Provide appropriate supervision, support and direction to passengers in the even of an accident, vehicle fire, passenger injury, or any untoward incident. Comply with all reporting procedures in the event of such incident, including vehicle accidents.
Maintain a safe and comfortable environment aboard vehicles at all times
Provide loading and unloading assistance to all passengers requiring such support. Such assistance may be verbal or physical
Knowledgeable about and operate wheel chair lifts and ramps
Maintain appropriate confidentiality about passengers in accordance with regulations and organizational policy.
Keep cell phone on and assessable at all times while operating Agency vehicle
Conduct daily inspections of vehicles and record maintenance in vehicle log
Maintain fuel level in van by completely filling at the end of every afternoon shift or as needed
Report any mechanical problems to Lead Driver, and/or Transportation Director immediately
Ensures that Agency vehicles are cleaned inside and out on a regular basis
Conducts all activities in such a way as to safeguard the confidential status of client information.
- All “on the job” and “off the job” activities are performed in accordance with the Center’s Confidentiality standards and requirements.
Participates in required staff development / training activities.
- Maintains up-to-date knowledge of clinical area of practice. Participate in trainings on trauma informed care, assessing and treating victims of domestic violence, trauma-focused cognitive behavioral therapy, motivational interviewing and Seeking Safety
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation
Participate in meetings and attend trainings as required and requested
Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.
Perform any other duties as assigned.

Essential Qualifications:

Must be 21 years of age or older to be covered by agency insurance

Certifications/Licensures:

Must be CPR/First Aid certified within 6 months of employment and every two years thereafter.
Active Driver’s License with a minimum 3-year clean driving record
FDOT Driver - CDL preferred with passenger endorsement

Education:

High School Diploma or equivalent is required.

Experience and Competencies:

Five years driving experience preferred
Ability to provide an Affidavit of Good Moral Character
Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.
Possesses sufficient means of independent mobility.
Possesses Caring heart and ability to handle stressful situations.
Ability to understand and address needs of clients with co-occurring disorders.
Ability to demonstrate empathy and compassion for consumer
Ability to comply with all statutory requirements and professional/ethical responsibilities concerning confidentiality.
Ability to demonstrate respect in all dealings with consumers. Takes time to make sure that consumers understand communications. Deals with other staff in a respectful and collegial fashion.
Ability to seek direction from Supervisor when appropriate.
ability to handle a client concern/grievance according to agency protocol.
ability to follow and interpret instructions
Understanding of professional ethics, consumer rights, and professional responsibilities
Knowledge of WestCare Mission, goals and values
Knowledge of Incident Reporting and post accident procedures
Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality
Familiarity with WestCare services and programs
Understanding of issues related to cultural identity, ethnic background, age, developmental level, gender and sexual orientation in prevention, intervention and treatment.
Demonstrates ability to work effectively with culturally diverse staff and consumers
Demonstrates respect for an individual’s cultural and ethnic values when interacting with them
Demonstrates a high degree of dependability.
- Maintains a good attendance record.
- Observes working hours
- Shows flexibility and is responsive to requests from supervisor
- Works independently with minimal supervision
- Exhibits characteristics of good workmanship, and integrity on the job
- Is courteous to consumers, staff, and all others.
- Demonstrates tact at the appropriate time.
- Cooperates with others both within and outside WestCare.
- Works well with supervisor; accepts direction and supervision
- Maintains a positive attitude toward work
Ensures and maintains a safe working environment.
- Work area is clean and orderly.
- Verbalizes, understands and adheres to agency safety procedures.
- Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures
Presents a positive personal image
Dresses and maintains a professional demeanor

Working Conditions:

Work is primarily performed in a passenger vehicle
Personal Protective Equipment:
- Gloves are worn when cleaning.
- Gloves are worn when using housekeeping and floor care products
- Eye goggles are worn when pouring housekeeping and floor product
- Appropriate PPE will be worn as required by any chemical or exposure situation

Essential Physical and Mental Demands of the Job

The employee must be able to perform the following essential duties and activities with or without accommodation:

Physical Demands:

Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 25 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
Frequent use of key board and telephone.
The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands:

Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
Requires the ability to work under stress and in emotionally charged settings.
The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

GUIDANCE CARE CENTER INC

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