Overview:
We are seeking a dynamic Front Desk Agent to join our team in providing exceptional customer service and hospitality at our hotel.

Duties:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about hotel services
- Manage reservations and room assignments
- Process payments and maintain guest accounts
- Address guest concerns and resolve issues promptly
- Coordinate with other hotel departments to ensure guest satisfaction

Skills:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Proficiency in phone etiquette
- Prior experience in hospitality or front desk operations is preferred but not required.

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests in a fast-paced and rewarding hospitality environment.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Morning shift
Night shift
Overnight shift
Overtime
Weekends as needed

Work setting:

Resort

Experience:

Hotel experience: 1 year (Preferred)

Ability to Commute:

Key Largo, FL 33037 (Required)

Ability to Relocate:

Key Largo, FL 33037: Relocate before starting work (Required)

Work Location: In person

Hampton Inn, Key Largo

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Front Desk Associate