EPIC - At The Elbow Support-(ATE)- Optime, Radiant
Location: FL (Jax, TPA, ORL), GA, NC, KY
Duration: 2 week contract
Compensation: $40-$44/HR
Start Date: Oct 26 - training Oct 22
Hours/Schedule: TBD - Will not work 40 hours a week

Requirements:

2+ years of ATE - At the elbow support
Certified or Credentialed - Radiant or Optime

Day to Day:
We are seeking experienced and proactive EPIC At-the-Elbow (ATE) Support personnel to assist end-users during the go-live of the Lumens system. ATE Support will provide real-time, on-site assistance to clinical and administrative staff, ensuring a smooth transition to the new platform and minimizing disruptions to patient care and workflow.

Key Responsibilities:

Provide hands-on support to users during the Lumens system go-live.
Assist with navigation, workflow execution, and troubleshooting within the Lumens platform.
Serve as a liaison between end-users and the technical support team to escalate and resolve issues.
Document common issues and user feedback for post-go-live optimization.
Offer guidance on best practices and system functionality based on training materials.
Maintain a calm, professional demeanor in high-pressure clinical environments.
Support various departments including GI labs, scheduling, nursing, and physician teams.

Job Types: Full-time, Contract, Temporary

Pay: $40.00 - $44.00 per hour

Expected hours: 35 – 40 per week

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: On the road

Insight Global

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Epic ATE (at the elbow) Support - Optime or Radiant