Job Overview
We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hotel management and a passion for providing exceptional guest services. This role requires effective leadership skills, a keen understanding of front desk operations, and the ability to manage human resources effectively. The Hotel Manager will ensure that all guests have a memorable experience while maintaining high standards of service and operational efficiency.

Responsibilities

Oversee daily hotel operations, ensuring smooth functioning across all departments.
Lead and supervise front desk staff, providing training and support to enhance guest services.
Manage guest relations, addressing any concerns or feedback promptly and professionally.
Coordinate night audits and ensure accurate financial reporting.
Implement hotel policies and procedures to maintain high standards of service.
Collaborate with human resources for staffing needs, including recruitment and training.
Monitor hotel performance metrics and develop strategies for improvement.
Ensure compliance with health and safety regulations within the hotel premises.
Maintain effective communication with all departments to ensure guest satisfaction.

Qualifications

Proven experience in hotel management or a similar leadership role within the hospitality industry.
Strong knowledge of front desk operations, including phone systems and night audit processes.
Exceptional leadership skills with the ability to motivate and supervise staff effectively.
Excellent phone etiquette and communication skills for guest interactions.
Experience in managing human resources functions such as hiring, training, and performance evaluations.
Ability to work flexible hours, including nights, weekends, and holidays as needed.
A commitment to delivering outstanding guest experiences in a resort environment.

Join our team as we strive to create unforgettable experiences for our guests while fostering a supportive work environment for our staff.

Job Type: Full-time

Pay: $58,966.00 - $80,000.00 per year

Benefits:

Paid time off
Relocation assistance

Work Location: In person

Lime Tree Bay Resort

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Hotel Manager