Position Food & Beverage Outlet Manager

Reporting Relationship Food and Beverage Director / Restaurant Manager

FLSA Status Exempt

Position Summary:

The F & B Outlet Manager manages, administers, directs and controls the smooth, friendly and efficient operation of the restaurant and/or room service discipline. Directs staffing of areas, consistent with volume of business and needs. Maintains high sanitation standards and ensures compliances with all standards, policies and procedures.

Core Responsibilities:

· Efficiently supervise, guide and train all restaurant and banquet associates in how to perform their job duties to the best of their abilities.

· Responsible for guest satisfaction as it relates to all events.

· Organize and oversee the physical set up of all banquet activities as indicated on the BEO’s. Pay particular attention to any special requests.

· Schedule, evaluate and direct all restaurant and banquet personnel, including providing disciplinary action if necessary.

· Keep open communication between management and associates.

· Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs.

· Establish, direct and review liquor procedures to ensure adequate security and accountability.

· Participate in monthly department meetings, property MOD programs, weekly staff meetings, weekly food & beverage meetings, and monthly food & beverage meetings and supplies inventory.

· Maintain constant control of sanitation levels and operating standards for the restaurant.

· Responsible for the proper forecasting and payroll controls in the restaurant and banquets

· Ensure prompt and professional service to all guests.

· Ensure all paperwork needed by Accounting and other departments for the correct assessment of monies spent daily and product control be finished correctly and turned in (menu tabs, customer counts, drop envelopes, taste panels, daily payroll, schedules, and opening/closing reports).

· Interview and hire personnel when needed.

· Review and approve all restaurant and banquet associate evaluations, hires, job transfers, warning notices, counseling sessions and termination records.

· Ensure alcohol awareness policy and food handling guidelines are enforced at all times.

· Understand and efficiently operate POS system or registers.

· Other duties as assigned to ensure effective operation of the overall hotel.

Knowledge, Skills, and Competencies:

· Knowledge of federal, state and local laws and regulations as it relates to food and liquor, ensuring restaurant staff have all been trained in responsible alcohol service.

· Strong business communication and presentation skills, both verbal and written

· Prior experience in Restaurant & Banquet leadership

· High work ethic and self-initiative

· Demonstrate proven decision-making abilities

· Ability to work in a high demand and sometimes high-pressure environment

· Strong computer skills in Microsoft Suite

· Regular attendance according to established guidelines

· May be required to work varying schedules to reflect the business needs of the property

· Must possess basic computational ability

· Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

· Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

· Ability to lead departmental meetings and participate in hotel team meetings

Physical Requirements:

· Sit, stand and walk for varying lengths of time

· Lift approximately thirty (30) to forty (40) pounds, including ability to serve food and beverage items as appropriate.

· Good communication skills, both written and verbal

Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability

· Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Associate Date

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Ability to Relocate:

Key West, FL 33040: Relocate before starting work (Required)

Work Location: In person

Pier House Resort & Spa

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Food & Beverage Outlet Manager