Service Advisor & Parts Manager

Marine Dealership · Lightspeed Required

Location Key Largo, FL · In person

Employment Full-time · Monday–Friday

Compensation From $80,000 / year

About Ultimate Marine

Ultimate Marine is Central and South Florida's authorized retailer for the marine industry's most trusted brands — Sea Hunt, Scout Boats, and Wellcraft, powered by Yamaha, Mercury, and Suzuki. With over 25 years of ownership experience delivering VIP-level service, we've built a reputation for a customer experience that is unmatched in the marine industry. We are growing our Key Largo location and are hiring a Service Advisor & Parts Manager who takes as much pride in the work as we do.

The Opportunity

This is a dual-role position for one experienced professional who will own both the Service Advisor and Parts Manager functions for our Key Largo store. You will be the voice of our Service Department — the point of contact who keeps customers informed, technicians moving, and the parts pipeline flowing. If you know marine service inside and out, love working with boat owners, and can navigate Lightspeed in your sleep, we want to talk to you.

What You'll Do

Greet customers, write clear repair orders, and set realistic expectations from the first conversation
Educate clients on Ultimate Marine's products, services, warranty coverage, and current offers
Schedule service appointments, monitor job progress, calculate charges, and process payments
Own the parts department — source, quote, order, and receive parts; manage inventory levels and turns
Create purchase orders in Lightspeed and reconcile receipts against POs and invoices
Coordinate between customers, technicians, parts vendors, and sales to keep every job on track
Review customer accounts and communicate account changes to internal staff
Handle complaints, returns, and warranty issues with professionalism and follow-through
Accurately record customer details, service history, and transactions in Lightspeed
Serve as the trusted relationship point of contact for every service customer at Key Largo

What You Need

Minimum 5 years of experience as a Marine Service Advisor — required
Parts management experience in a marine, powersports, or automotive dealership — required
Lightspeed EVO / Lightspeed retail management experience — required
Proven track record in a fast-paced, high-volume service environment

Ultimate Marine · Key Largo, FL Page 2

Strong knowledge of marine engines, rigging, and warranty processes (Yamaha, Mercury, Suzuki a plus)
High school diploma or equivalent
Valid Florida driver's license
Ability to lift 50–60 lbs
Strong communication skills and a customer-first mindset

Why Ultimate Marine — Benefits & Perks

Competitive Pay

Base pay starting at $80,000 per year, commensurate with experience.

Health Insurance Comprehensive medical coverage for full-time employees.

Dental & Vision Dental and vision plans available to full-time team members.

Paid Time Off Paid vacation, personal days, and paid holidays.

Monday–Friday Schedule Standard 8-hour shifts, weekends off — protect your

time on the water.

Top Brands Work with Sea Hunt, Scout Boats, Wellcraft, Yamaha, Mercury, and Suzuki.

Owner-Led Dealership Direct access to ownership. Decisions get made — no

corporate red tape.

Career Growth

25+ years and growing across four Florida locations. Real advancement paths.

Modern Tools Lightspeed DMS, integrated CRM, and dealership systems built for the job.

Schedule & Location

Full-time, 8-hour shift, Monday–Friday
On-site at our Key Largo, FL store (no remote or hybrid)

License / Certification

Valid Florida Driver's License — required

How to Apply

Send your résumé and a brief note about your marine service and parts experience to

careers@ultimatemarine.com. Reference Service Advisor & Parts Manager — Key Largo in the subject

line.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Days:

Monday to Friday

Application Question(s):

Do you have marine experience?
How many year marine experience do you have?

License/Certification:

Driver's License (Required)

Work Location: In person

Ultimate Marine

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Service Advisor & Parts Manager