Wesley House Family Services is a nationally accredited not-for-profit organization dedicated to protecting and nurturing children and strengthening families with services spanning Monroe County, Florida. Social services provided by WHFS include: Full case management, Intensive preservation services, Enhanced-in-home services, Intensive family reunification services, Prevention & intervention services, Foster care & adoption services, Health families Monroe and Inez martin child development center.

The Family Support Engagement Specialist will be doing-

Engage and maintain contact with Families by performing home visits, phone calls, mail, and other methods of creative outreach.
Assist in strengthening the parent-child relationship.
Help parents in improving the family support system by informing them of services available to them.
Increase the family’s ability to solve problems and assume the role of advocate for themselves and their children.
Help the family with identifying needs, making contacts, referrals, and appointments to ensure that the Focus Child is receiving health care.
Assess the family strengths and challenges.
Assist the family in establishing goals by developing a support plan to achieve those goals according to HFF Performance Standards
Meet in regular weekly supervision with Supervisor as required.
Complete HFA Core Training, GGK New Gen Curriculum Training, HFFAT Certification prior to directly working with children and families.
Complete required HFF web-based trainings through the Ounce Learning Management System at required intervals of 3,6 and 12 months and maintain records.
Complete required in-service training as required.
Facilitate monthly parenting support group.

Family Assessment Duties

The employee will perform assessments for families to determine eligibility for Healthy Families Monroe services according to HFF guidelines and specifications.
Contact those families needing assessments and scheduling appointments.
Meeting with the family (mother to be) and conducting the interview according to HFF guidelines.
Documenting the results of the assessment interview in written form.
Meeting with Supervisor to discuss and turn over completed assessment upon completion of each assessment. The Concerns List and CPS check will be completed at this time.
Complete HFA Core, HFFAT Certification, and GGK New Gen Core Training prior to directly working with children and families
Meet in regular weekly supervision with Supervisor.
Comply with Wesley House Personnel and Finance policies, Ethical Standards and Wesley House Confidentiality requirements.
Perform all activities, job duties and responsibilities and functions in an accurate and efficient manner with respect and appreciation for the culture, traditions, languages, and practices of the persons served.
Follow the guidelines regarding the reporting of unethical actions or practices as outlined in the Wesley House Family Services Personnel Manual
Advocate Wesley House Family Services and its mission in the community and support agency sponsored events.
Attending all state and local meetings, workshops and conferences and participate in training and professional development as required.
Perform other duties as assigned.

The successful Family Support Engagement Specialist candidate will have-

FSES must have at a minimum, a high school diploma or General Education Diploma (GED) and at least one year of experience working with children or families. Screening and selection include, but are not limited to, consideration of the following characteristics:
Ability to establish trusting relationships.
Experience in working with or providing services to children and families.
Acceptance of individual differences
Experience and humility to work with the culturally diverse populations which are present among the program’s target population
Knowledge of infant and child development
Willingness to engage in building reflective capacity (e.g., has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.)
Excellent verbal and written communication skills
Excellent observational and listening skills.
Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
Ability to manage uncooperative clients.
Always maintain professional demeanor and communication with all customers, coworkers, vendors and community partners.
Demonstrate proficient use of software programs such as Word, Excel, and Outlook
Physical Demand: Must occasionally lift and or move up to 30 pounds.
Ability to prioritize many tasks and meet deadlines.
Must be able to pass Level II background clearance at the time of hire and every 5 years thereafter.
Standard business hours are Mon-Fri 9:00A-5:00P. Must maintain flexibility to meet client’s needs, additional hours may be required to complete job duties. Maintains flexible hours in the evenings and on weekends to attend events/meetings.
Valid Florida driver's license
Florida auto insurance

The Family Support Engagement Specialist Benefits-

80% paid medical and dental insurance
Paid time off
12 paid holidays
Birthday paid day off
403(b) with employer match

Pay: From $20.32 per hour

Benefits:

403(b)
403(b) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Childhood development: 2 years (Preferred)

Language:

English (Required)
Spanish (Preferred)
Haitian Creole (Preferred)

Location:

Key West, FL 33040 (Required)

Willingness to travel:

50% (Required)

Work Location: In person

Wesley House Family Services

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Family Support Engagement Specialist