Job Summary
We are seeking an energetic and detail-oriented Catering Operation Manager to lead and oversee all aspects of our catering services. In this dynamic role, you will coordinate food production, manage staff, ensure exceptional customer service, and maintain operational efficiency across multiple catering events. Your leadership will drive the success of our catering operations, ensuring high-quality food, timely service, and seamless event execution. This position offers an exciting opportunity to showcase your culinary expertise, management skills, and passion for hospitality in a fast-paced environment.

Duties

Oversee daily catering operations, including food preparation, presentation, and service delivery to ensure standards are met or exceeded.
Lead and supervise catering staff, including hiring, training, scheduling, and performance management to foster a motivated and efficient team.
Coordinate with clients to understand their needs, customize menus, and ensure satisfaction throughout the event planning process.
Manage inventory control by monitoring stock levels, ordering supplies, and minimizing waste to optimize food costs.
Supervise kitchen activities such as cooking, food handling, and food safety compliance in line with industry standards.
Utilize POS systems like Aloha POS or Micros POS for order processing, billing, and cash handling with accuracy and integrity.
Plan shift schedules and manage staffing levels to meet fluctuating demand during peak catering periods.
Ensure adherence to health regulations and safety protocols across all catering functions.
Collaborate with vendors and suppliers to secure quality ingredients and equipment for events.
Maintain detailed records of event logistics, budgets, and operational reports for continuous improvement.

Experience

Proven management experience in food service management or hospitality management roles within a quick service or fast food restaurant environment.
Extensive culinary experience with skills in food preparation, cooking techniques, and food production processes.
Demonstrated supervising experience in a restaurant or catering setting with a focus on team management and staff development.
Familiarity with POS systems such as Aloha POS or Micros POS for order processing and cash handling.
Strong background in inventory control, budgeting, and cost management within the food industry.
Experience coordinating large-scale catering events or banquet services in casual dining or hotel environments.
Knowledge of food safety standards and certifications relevant to the hospitality industry.
Excellent customer service skills with a track record of ensuring client satisfaction during events.
Ability to train staff effectively on food handling procedures, safety protocols, and service excellence.
Leadership qualities that inspire teamwork, accountability, and continuous improvement in a fast-paced setting. Join us as a Catering Operation Manager where your expertise will elevate our catering services to new heights! Bring your passion for culinary excellence combined with strong leadership skills to create memorable experiences for our clients while advancing your career in a vibrant hospitality environment!

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Work Location: In person

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Catering Operation Manager