Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of our team, you'll engage with potential customers, turn sales calls into opportunities, and promote products based on customer needs

Responsibilities

· Engage with potential customers, transforming every call into a meaningful sales opportunity.

· Deliver fast, friendly, and accurate service by tailoring solutions to each customer’s unique needs.

· Promote and sell products by clearly highlighting their features and benefits, driving customer excitement.

Qualifications

· High school diploma or GED

· 1-2 years of sales or phone sales experience

· Strong communication and listening skills

· Comfortable with Microsoft Office (Word, Excel)

· Ability to stay calm and composed under pressure

· Positive, patient, and confident with a customer-focused attitude

· Skilled at building rapport and persuading customers without being aggressive

· Exceptional customer service skills, with a passion for helping others

Work Environment

· Regular work performed in a climate-controlled, call-center environment.

· Ongoing usage of phone and computer systems

Physical Demands

· Constant sedentary work

Benefits

· Health, dental, and vision coverage/HSA

· PTO

· Optional daily pay or weekly pay

· 401K retirement plan

· Leadership programs

· Paid training and tuition reimbursement

· Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies

· Employee assistance program

· Additional voluntary benefits

Next Steps

1. Place an application

2. Complete your online assessment

3. Our team will review your application

4. If selected to move forward, our team will follow up directly

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Job Type: Full-time

Experience:

sales or phone sales: 1 year (Required)

Work Location: In person

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