Overview
We are seeking a skilled Computer Technician to join our team. The ideal candidate will have a strong technical background and a passion for resolving technical issues efficiently.

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs

Skills:

Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit

Job Type: Part-time

Pay: $17.00 - $19.21 per hour

Expected hours: 29 per week

Schedule:

Monday to Friday

Supplemental Pay:

Bonus opportunities

Experience:

Computer hardware: 1 year (Required)
hardware installation: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Relocate:

Key West, FL 33040: Relocate before starting work (Required)

Work Location: On the road

worldwide TechServices jobs

Computer Field Technician