Overview:
We are seeking a dynamic Front Desk Agent to join our team in providing exceptional customer service and hospitality at our hotel.
Duties:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about hotel services
- Manage reservations and room assignments
- Process payments and maintain guest accounts
- Address guest concerns and resolve issues promptly
- Coordinate with other hotel departments to ensure guest satisfaction
Skills:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Proficiency in phone etiquette
- Prior experience in hospitality or front desk operations is preferred but not required.
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests in a fast-paced and rewarding hospitality environment.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Key Largo, FL 33037 (Required)
Ability to Relocate:
- Key Largo, FL 33037: Relocate before starting work (Required)
Work Location: In person
