Overview:

This position serves as the first point of contact for patients and members of the public. The ideal candidate is a skilled communicator who presents themselves in a professional, welcoming, and compassionate manner. Role is primarily based at the Tavernier clinic, with travel required up to 4 days per month to work out of satellite office in Marathon, FL.

Key Responsibilities:

Overseeing patient flow, check-in, check-out
Answer phones; addressing caller needs or redirecting to appropriate staff as needed.
Collect and process needed patient documents
Schedule and manage appointments and conduct reminder calls
Update and file patient’s paper and electronic records; ensure providers have needed information prior to appointments
Assist in clinical and administrative duties as needed

Qualifications:

Minimum of a high school diploma
Minimum of 2 years in an office setting, preferable medical related field.
Proficiency in office software (e.g., Microsoft Office) and medical office management software.
Strong communication and interpersonal skills, and a desire to help people.
Ability to handle sensitive patient information with discretion.
Ability to multitask, handle a fast-paced environment, and take initiative
Reliable transportation

Desirable Skills:

Bilingual in English and Spanish highly desirable
Knowledge of medical terminology and experience with EMRs

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Expected hours: 32 – 40.0 per week

Language:

Spanish (Preferred)

Ability to Commute:

Tavernier, FL 33070 (Required)

Work Location: In person

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