Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist clients and visitors upon arrival, ensuring a welcoming atmosphere.
- Manage the front desk operations, including answering phone calls, responding to inquiries, and directing calls appropriately.
- Maintain an organized filing system for client records and important documents.
- Schedule appointments and manage calendars effectively to optimize office operations.
- Provide customer support by addressing client needs and resolving issues promptly.
- Assist with office management tasks, including inventory management and supply ordering.
- Collaborate with medical or dental staff as needed to facilitate patient care processes.
- Ensure the front desk area is clean, organized, and presentable at all times.
Requirements
- Proven experience in a front desk or receptionist role is preferred.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent organizational skills to maintain accurate records and files.
- Bilingual proficiency in Spanish is a plus; ability to communicate effectively with diverse clientele is essential.
- Experience as a medical or dental receptionist is advantageous but not required.
- Strong customer support skills with a friendly demeanor and professional appearance.
- Ability to work independently as well as part of a team in a busy environment.
If you are passionate about providing outstanding service and possess the necessary skills, we invite you to apply for this exciting opportunity as a Front Desk Agent!
Job Type: Full-time
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
Experience:
- Customer support: 1 year (Required)
- Organizational skills: 1 year (Required)
Ability to Relocate:
- Summerland Key, FL 33043: Relocate before starting work (Required)
Work Location: In person
