Job Title: Sales Consultant
Location: Bomnin Cadillac Chevrolet Homestead
Reports To: General Sales Manager (GSM), Sales Managers, COO
Job Status: Full-time, Exempt
Department: Sales
Job Summary:
The Sales Consultant at Bomnin Cadillac Chevrolet Homestead is a customer-focused professional responsible for assisting customers in selecting and purchasing vehicles that meet their needs. This role plays a critical part in achieving sales targets, delivering excellent customer service, and ensuring a positive buying experience for customers.
Key Responsibilities:
Customer Interaction:
- Greet and engage customers with a friendly and professional demeanor.
- Identify customers' needs and preferences, and provide guidance on vehicle options.
- Conduct vehicle presentations and test drives to showcase features and benefits.
- Answer questions and address concerns to assist customers in making informed decisions.
- Maintain a high level of product knowledge and stay updated on the latest vehicle models and features.
Sales Process:
- Guide customers through the sales process, including presenting pricing, financing options, and incentives.
- Negotiate terms and conditions to reach a mutually beneficial agreement.
- Prepare and review sales contracts, ensuring accuracy and compliance with legal requirements.
- Collaborate with the finance and insurance team to assist customers in securing financing or lease agreements.
Follow-Up and Relationship Building:
- Follow up with customers post-sale to ensure their satisfaction and address any concerns.
- Build and maintain lasting relationships with customers to encourage repeat business and referrals.
Sales Targets:
- Achieve monthly and annual sales targets and performance goals set by the GSM and COO.
Documentation and Record Keeping:
- Accurately complete all required paperwork and documentation related to sales transactions.
Product Knowledge:
- Stay informed about the features, specifications, and benefits of the vehicles in the dealership's inventory.
- Participate in training and professional development programs to enhance product knowledge and sales skills.
Compliance:
- Adhere to dealership policies, sales processes, and legal requirements.
- Maintain ethical and professional conduct at all times.
Requirements:
- High school diploma or equivalent; Bachelor's degree is a plus.
- Proven sales experience in the automotive industry is preferred.
- Strong communication and interpersonal skills.
- Customer-focused attitude with a passion for delivering exceptional service.
- Ability to work in a fast-paced and competitive sales environment.
- Results-driven with a track record of meeting or exceeding sales targets.
- Valid driver's license and a clean driving record.
Physical Demands:
- Ability to retrieve vehicles from the dealership's inventory or offsite lots as needed.
- Must be capable of walking, standing, and occasionally lifting and moving vehicles.
Work Environment:
The Sales Consultant primarily works within the showroom and sales floor of Bomnin Automotive. The role involves interaction with customers and collaboration with sales managers and finance professionals.
At-Will Employment:
This is an at-will employment position, which means that either the Sales Consultant or Bomnin Automotive may terminate the employment relationship at any time, with or without cause and with or without notice.
Other Duties:
Please note that this job description is not exhaustive, and other duties may be assigned as needed by the GSM, Sales Managers, or COO.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
