$15/hr Work From Home: Technical Support

OneSupport • Full-time • Remote (FL, US) • $15 / hour • 1m ago

Want to work from home? Have your own Desktop or Laptop? Do you have prior call center experience? (not required but definitely a plus!) Are you passionate about providing excellent customer service? Let’s talk!

We’re looking for YOU, qualified residents of: Alabama, Arkansas, Florida, Idaho, Kansas, Kentucky, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.

Welcome to your first step in joining OneSupport! We are seeking qualified Product Support Specialists for immediate openings. You’ll solve technical issues for customers and service center agents by troubleshooting and investigating problems, prioritizing and escalating issue reports and proactively identifying support needs. ¿Se habla Español? We'd love to hear more!

$15/hour starting the first day of training
Paid Time Off (PTO) usage after 90 days for all employees - starts accruing on day 1
Benefits may also include (dependent upon employment status): medical, dental, vision, life insurance, and 401k with matching!

You will need your own equipment:

USB Wired Headset
Webcam on your intended work computer
15” screen or larger (and/or multiple monitors)
Windows Users: Windows 10 or newer
Mac Users: Macs must not be more than 5 years old and must have the latest OS update
Dual Core Processors must be at least 2 GHz
Quad Core Processors must be at least 1.6 GHz
3GB of RAM or higher
DSL, Cable, or Fiber internet with 2mbps download, 1mbps upload
A direct Ethernet connection and ideally less than 100ms ping or jitter
No fixed wireless, hotspot, or satellite internet accepted

OneSupport is a fast-paced environment from hiring to training to everyday work. You will need a private workspace that is quiet and distraction free during your shifts. You will need to be able to type at least 40 WPM with 80% or higher accuracy to qualify for our positions. We do not require experience but you’ll need a willingness to learn!

APPLY NOW!

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Shift:

Day shift
Night shift

Application Question(s):

Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference?
Our training period runs on a Monday through Friday schedule during the day. Are you able to attend this type of training for up to 4 weeks?

Location: