Job Overview:
We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional service to our patients, visitors, and staff, while also ensuring the smooth operation of our front desk. This role is an excellent opportunity for someone with administrative experience to make a positive impact in a fast-paced medical office setting.
Duties:
- Greet patients, visitors, and staff in a professional and friendly manner.
- Handle patient inquiries and concerns in a timely and empathetic manner.
- Manage the front desk, including answering and directing phone calls, and responding to emails.
- Maintain accurate and up-to-date records and files, including patient charts and medical records.
- Perform clerical tasks, such as data entry, order entry, and filing.
- Utilize Google Suite to manage electronic records and patient information.
- Provide support to other departments, as needed.
- Maintain a clean and organized reception area, including the waiting room and front desk.
- Handle cash, credit card transactions, and other financial transactions.
- Assist with scheduling appointments and managing patient schedules.
- Ensure that the front desk is fully staffed and prepared for peak hours.
Requirements:
- High school diploma or equivalent required.
- Experience in a medical receptionist or administrative role is preferred.
- Strong computer literacy skills, including proficiency in Microsoft Office and Google Suite.
- Excellent customer service skills and a friendly demeanor.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive patient information.
- Experience with office management and order entry is a plus.
- Familiarity with filing and document management is essential.
- Ability to work in a team environment and communicate effectively with colleagues.
Skills:
- Computer literacy
- Front desk
- Medical receptionist
- Office management
- Customer service
- File
- Clerical
- Administrative
- Order entry
- Google Suite
Job Type: Part-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- Day shift
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Homestead, FL 33032 (Required)
Work Location: In person
