Quaint guesthouse in Key West seeking a qualified Front Desk Agent for our team.
Responsibilities:
- Check-ins and guest registration
- Process reservations over the phone and online
- Respond to emails, messages and requests
- Collect payment for reservations
- Walkthrough of rooms to ensure quality and cleanliness
- Communicate pertinent guest information to designated departments
- Breakdown of breakfast station
- Keeping common areas clean & tidy
- Maintain inventory and place supply orders
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Computer literacy (email, Word, Excel, OneDrive)
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Desire to create a pleasant and memorable experience for customers
Must be available Saturdays and Sundays.
Pay: $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Application Question(s):
- Are you available to work Saturdays and Sundays?
Experience:
- Hospitality: 1 year (Preferred)
Work Location: In person
