Front Desk Agent

L'Habitation Guesthouse • Full-time • Key West, FL, US • 1d ago

Quaint guesthouse in Key West seeking a qualified Front Desk Agent for our team.

Responsibilities:

Check-ins and guest registration
Process reservations over the phone and online
Respond to emails, messages and requests
Collect payment for reservations
Walkthrough of rooms to ensure quality and cleanliness
Communicate pertinent guest information to designated departments
Breakdown of breakfast station
Keeping common areas clean & tidy
Maintain inventory and place supply orders

Qualifications:

Previous experience in customer service, front desk service, or other related fields
Computer literacy (email, Word, Excel, OneDrive)
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
Desire to create a pleasant and memorable experience for customers

Must be available Saturdays and Sundays.

Pay: $20.00 per hour

Benefits:

401(k)
Employee discount
Paid time off

Application Question(s):

Are you available to work Saturdays and Sundays?

Experience:

Hospitality: 1 year (Preferred)

Work Location: In person

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