deBoer Propane LLC is looking for a dependable, organized, and professional Customer Service Representative / Office Administrator to join our team.
This position is an important part of our day-to-day office operations and serves as one of the primary points of contact for our customers. We are looking for someone who communicates well, is comfortable handling customer accounts and payments, and can stay organized in a fast-paced office environment.
Responsibilities
- Answer incoming customer phone calls and provide professional, friendly customer service
- Assist customers with account questions, service requests, deliveries, and general inquiries
- Accept and process customer payments
- Contact customers regarding past-due balances and assist with account collections
- Set up new customer accounts and accurately enter customer information into our system
- Maintain and update existing customer account information
- Enter vendor bills and accounts payable information into QuickBooks
- Assist with general data entry and office administration
- Maintain accurate records and customer documentation
- Assist with additional office duties as required
Qualifications
- Previous customer service or office administration experience preferred
- Strong telephone and communication skills
- Professional and courteous when dealing with customers
- Comfortable discussing account balances and collecting past-due payments
- Strong computer and data-entry skills
- Experience with QuickBooks is preferred
- Ability to accurately handle customer payments and financial information
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize responsibilities in a busy office
- Dependable, punctual, and able to work well as part of a team
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Two weeks of paid time off (PTO)
- Six major holidays off with pay
About deBoer Propane
deBoer Propane LLC is a locally operated propane company serving customers throughout the Florida Keys. We provide residential, commercial, and hospitality customers with propane delivery, installation, service, and support.
We are looking for someone who wants to become a long-term member of our team and take pride in providing excellent service to our customers.
Job Type: Full-time
Location: Key West / Lower Florida Keys, FL
Pay: Based on experience
Qualified applicants should submit a resume for consideration.
Pay: From $25.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
