Florida Ankle and Foot Institute
Currently need help on the following days and locations:
Monday in Marathon
Thursday in Key West
Friday in Marathon
Marathon Office: 13365 Overseas Hwy
Key West Office: 3720 North Roosevelt Blvd
Job Title: Receptionist
Pay Range: $12-$14/hour
Part-Time with some flexibility: Roughly 20-30 hours/week.
**Reliable transportation is a must. Our receptionist travels to our Key West office on Thursdays.**
Hours: roughly 8:30am-5pm
About You
You are the first person our patients interact with and you always speak in a welcoming tone. You make our patients feel like they have a friend in our office. You can get along with anyone and grumpy people don't ruffle your feathers - in fact, you know just what to say to calm them down and solve their problems!
About Us
We have over 20 years of experience in diagnosing and treating patients from the Florida Keys, South Florida, and from many parts of the country. We use the latest conservative and surgical treatments for medical conditions and surgery of the foot, ankle and lower leg. Our service oriented practice focuses on the impact that foot health can have on overall health. Whether it is a new or pre-existing condition, our board-certified surgeons are committed to understanding pain, how it affects health, and treating our patients with care.
Day to Day Responsibilities
Each day you will have many moving parts to wrangle. You will be responsible for overseeing everything is accomplished with both quality and accuracy on your own tasks in the front office. Below is a snapshot of what you will be doing on a given day:
- Greeting & registering patients
- Answering multiple phone lines, taking messages
- Scheduling appointments for two doctors in multiple locations
- Verifying patient insurance
- Patient billing and health insurance billing while double checking our third party billing agency for accuracy
- Entering correct info into our EHR systems and following all HIPPA regulations
- Scanning, faxing & copying
- Assisting doctors and staff with other tasks and requests as they arise
30-60-90 Day Goals
30 Days
- Total understanding of office shift schedules (We have 3 offices; it can be a little complicated at first)
- Full understanding of our existing processes and procedures
60 Days
- Identifying new ways to streamline front office processes
90 Days
- Implement ideas to streamline front office procedures
- You have earned the respect and trust of the staff and are fully integrated into the team
Your Background Includes
- Customer service experience in person and over the phone
- Scheduling appointments
- Familiarity with medical billing a plus but not required
Sound like a place you’d love to work? Send us your resume to get the process started!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Schedule:
Application Question(s):
- This position requires travel to Key West on Thursdays. Do you have your own reliable transportation?
Work Location: Multiple locations
