Description:
The Patient Access Associate will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay $17.02 to $21.27 per hour depending on experience.
Qualifications:
Degrees: High School Diploma or Equivalent
Additional Qualifications: Complete and pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Desired: Basic knowledge of medical and insurance terminology.
Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Bilingual English, Spanish/Creole. Minimum Required Experience: 2 years
Job Type: Full-time
Pay: $17.02 - $21.27 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- Adoption assistance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Pet insurance
- Retirement plan
- Vision insurance
Medical Specialty:
Schedule:
Ability to Relocate:
- Tavernier, FL 33070: Relocate before starting work (Required)
Work Location: In person
