Position Parking/_Valet Attendant _
_ _Reporting Relationship Front Office Manger
FLSA Status Non-Exempt
Position Summary:
The Parking/Valet Attendant welcomes guests in a friendly and efficient manner to the hotel; safely parks and secures guest vehicles in our possession, ensuring guests’ needs are handled promptly, efficiently and courteously.
Core Responsibilities:
- Greet guests and ticket vehicles appropriately.
- Ensure a walk around of the vehicle, notating any prior damage.
- Safely navigate guest vehicle to parking location, ensuring the vehicle is secured and locked.
- Tag and secure guest keys in lock box.
- Retrieve guest vehicles for departure in a timely manner.
- Greet all guests arriving and departing the hotel, holding the front doors as they enter and exit.
- Keep the front interior and exterior entrances and surrounding areas clean and free of debris.
- Assist with baggage delivery when necessary.
- Provide guests with knowledge of hotel property, hotel services and hours of operation for all hotel outlets, as well as surrounding dining and entertainment venues.
- Perform other duties as assigned, especially related to assisting guests arriving and departing the hotel.
Knowledge, Skills, and Competences:
- High work ethic and self-initiative
- Proven experience with strong customer service skills
- Regular attendance
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Ability to drive vans, cars and truck systems, including those with manual transmission
- Possess a valid driver’s license and be able to provide validation of safe driving record
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Physical Requirements:
- Stand, walk and run for varying lengths of time, often long periods of time
- Lift approximately fifty (50) pounds of guest luggage or supplies on and off a cart, using safe lifting techniques
- Push and pull carts weighing up to one hundred (100) pounds
- Good communication skills, both written and verbal, with guests and associates, including the abilities to give directions, instructions, information, answer questions and provide service required.
- Work in environments that are often very hot or very cold, for long periods of time.
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Signature
__________________________________ ____________________
Associate Date
Job Type: Full-time
Pay: $13.23 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Compensation Package:
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
