ABOUT SOUND
Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
- Medical insurance, Dental insurance, and Vision insurance
- Health care and dependent care flexible spending account
- 401(k) retirement savings plan with a company match
- Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
- Ten company-paid holidays per year
ABOUT THE ROLE
The Market Scheduling Manager, Anesthesia (MSM) collaborates with clinicians and practice leadership to support staffing goals in the assigned market. Responsibilities include offering guidance and strategic planning while bringing forward the best possible solutions. The MSM is responsible for clinician schedule forecasting and stays in close communication with leaders within their market to ensure staffing needs are optimized. This role partners with recruiters to obtain availability of new clinicians for preparing hospital schedules. The successful MSM develops and maintains strong working relationships while expertly managing clinician schedules and labor cost.
The Details: This is a full-time, remote position. Preference for candidates in EST or CST zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Demonstrates clear communication with all clinicians to successfully fill schedules. This includes confirming shifts and rates, where necessary.
- Provides temporary labor sourcing and qualifications review.
- Acts as liaison for orientations and clinical shifts to build and maintain hospital staffing schedules.
- Attends all local and regional calls and represents the Anesthesia service line in a professional manner.
- Acts as the scheduling platform liaison and subject matter expert.
- Partners with Echo recruiters to identify new incoming clinicians as well as maintains ongoing relationships with active temporary clinicians
- Develops successful relationships with all internal and external stakeholders and with clinicians to achieve the goals and objectives identified by the customer.
- Provides a consultative approach to removing barriers and identifying solutions
- Partners with field operations to drive down and manage temporary labor costs
- Forecasts, evaluates and manages of clinician roster and bench.
- Audits staffing success, KPIs, escalates areas of concern and mitigates risk.
- Responsible for ensuring the accuracy of timesheets.
- Maintains a relationship with Practice Coordinators and Practice Managers regarding the staffing functions.
- Accountable for accurate available to schedule dates (ASDs) for the labor they manage.
- Evaluates W2 contractual shift obligations monthly.
- On-Call: MSM will manage any staffing emergencies that may arise after business hours, to the best of their ability.
- Assists with Terms/Non-starts/Deactivations and any other case requests.
- Educates new Practice Managers and Coordinators regarding the temporary labor process.
- Maintain site schedule needs with local and regional leadership.
- Ensures Practice Managers are following processes and communicates best practices as needed. Escalates to Site Leadership as situations arise.
- Escalates systemic process breakdowns to Director of Operations and Regional Program Manager as needed.
- Remains well versed of temporary labor budget including bi-weekly review to make decisions on forecasting temporary labor needs.
VALUES
- Self-motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what’s next.
- Driven: Motivated to succeed and get things done at a high level of achievement.
- Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done.
- Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course.
- Resourceful: Proactive willingness to utilize available information and tools to figure things out.
- Quality: Strives for better in every aspect of our practice.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent written and oral communication skills
- Knowledgeable in scheduling and forecasting
- Operating, policy and procedure
- Effective presentation skills
- Strong negotiation skills
- Versed in cultivating and maintaining stakeholder relationships
- Ability to navigate ambiguity
- Attention to detail and accuracy
EDUCATION and EXPERIENCE
- Associate’s degree, or equivalent combination work experience and education; bachelor’s degree preferred.
- 3 years of experience in a staffing/scheduling position
- Preferred experience: Assisted with and/or completed Go Live or startup
Pay Range: This position offers an annual salary range of $60,000 - $85,000. The starting salary will fall between $60,000-$80,000 and exact pay is based on experience and geographic location.
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
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