We are the fastest-growing appliance delivery and installation company in the country and are seeking experienced, motivated professionals to join our team. We provide final mile logistics and service and have an opening for a result driven, customer centric General Manager forone of our premier locations. This individual will oversee and manage all aspects of the business while driving quality initiatives and service objectives.
Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.
Benefits:
· Competitive compensation package
· Performance based quarterly bonuses
· 401k with match
· Health, Dental, and Vision Insurance
· Company Paid Life Insurance
· Paid Time Off – Vacation, Sick and Holidays
Responsibilities and Duties:
· Overall management and responsibility for the location’s financial, operational and employee performance – managing to budget, hitting set targets, supporting standard operating procedures, and guiding/delivering quality service through employee performance.
· Manage the Transportation and Warehouse teams – providing direction to supervisors on daily, weekly and monthly activities that result in quality delivery experiences and efficient operations.
· Provide accurate and detailed financial and operational audits and reports as well as deliver analysis and recommendations for improvements. Develop and implement reporting tools and mechanisms that effectively communicate KPI’s.
· Communicate areas of responsibility and performance expectations, creating clear goals and expectations; ensure accountability for performance.
· Recruit and maintain a qualified workforce. Review staffing and talent needs and partner with Human Resources on recruiting and retention efforts.
· Create, coordinate, and deliver training and presentations on new and established company practices.
· Ensure compliance with and adherence to timekeeping and payroll policies.
· Drive location management teams to sustain and maintain high levels of customer service.
· Oversee administrative functions to ensure smooth and efficient operations of the organization.
· Represent and interact with external vendors with integrity and professionalism.
· Must have experience with home appliances.
· Familiar with the last mile, white glove service
· Knowledge of home appliances and installation of refrigerators, ovens, microwaves, dishwashers, washers, and dryers.
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Qualifications and Skills:
- Minimum five years’ experience in Operations and/or Logistics Management
- Deep understanding and knowledge of home appliance industry, including installation and servicing.
- Excellent communication and time management skills desired; attention to detail and ability to analyze and process improve strongly preferred.
- Demonstrated success in developing and managing employees, creating a quality and service-oriented workplace.
- Preferred fluency in Spanish
Job Type: Full-time
Pay: $95,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Overtime
- Weekends as needed
Work Location: In person
