high-qualityAbout Us:
At SEO For Real Estate Investors, we’re redefining lead gen success for real estate with our newly developed Done For You (DFY) service! We craft credible, high-converting websites and implement SEO strategies to ultimately push our clients to the first page of Google and generate leads so they can do what they're best at.. closing deals.
We’re looking for a Client Success Manager with expertise in web builds and designs, SEO, copywriting, and project management to deliver a high-quality, personable client experience.
Your Role:
As the Client Success Manager for our DFY service, you’ll manage client relationships, team coordination, and project success. Your goal is to ensure that our high-ticket clients receive exceptional service and achieve results through your team that exceed their expectations and ultimately, drive leads into their inbox.
Key Responsibilities:
Client Success:
- Act as the primary point of contact for high-ticket clients, providing clear communication, regular updates and reports.
- Manage the entire client lifecycle—from onboarding to project delivery—ensuring seamless and professional experiences.
- Develop and implement retention strategies to foster long-term client relationships.
Team Leadership & Quality Control:
- Lead a team of specialists (SEO, web design, copywriting) to execute client projects efficiently.
- Conduct quality checks on deliverables, ensuring websites designs, SEO (on-page and off-page), and copywriting meet the highest standards.
- Provide guidance, feedback, and support to team members to maintain excellence.
Project Management:
- Oversee project timelines, ensuring deadlines are met without compromising quality.
- Organize workflows using our project management tools, Monday and Slack, coordinating between clients and team members effectively.
SEO & Web Expertise:
- Leverage your knowledge of web builds, design, and SEO to guide team efforts and provide insights to clients.
- Address technical questions or concerns, ensuring client satisfaction and confidence in our services.
Qualifications:
- Proven experience as a Client Success Manager, Project Manager, or similar role, preferably with high-ticket clients.
- Strong understanding of web builds, design principles, and SEO (on-page and off-page).
- Experience with copywriting, with an eye for quality and effective messaging.
- Exceptional organizational skills and attention to detail, with a proven ability to manage multiple projects and deadlines.
- Excellent leadership skills, capable of motivating and managing a remote team.
- Outstanding communication skills, both written and verbal, with a client-focused approach.
- Proficiency in project management tools and CRM software.
What We Offer:
- A collaborative and innovative work environment where your ideas matter.
- Opportunities for professional growth in a rapidly scaling company.
- The chance to make a significant impact on our clients’ success and business growth.
How to Apply:
Are you passionate about delivering exceptional client experiences and have the expertise to lead projects in web design, SEO, and copywriting? We’d love to hear from you!
Submit your resume and a 1-2 minute video recording introducing yourself and detailing your experience to Jess@GrumpyHare.com and Jess@seoforrealestateinvestors.com.
Join us in empowering real estate professionals to succeed through the domination of organic lead generation!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Paid training
- Work from home
Schedule:
Application Question(s):
- We are only hiring in FL. Do you live in this state?
Experience:
- Project Management: 3 years (Required)
- SEO: 2 years (Required)
- Marketing: 2 years (Preferred)
- Web design: 3 years (Required)
- Web build: 3 years (Required)
- Customer Support: 2 years (Required)
Work Location: Remote
