Efficiently supervise, guide and train all restaurant associates in how to perform their job duties to the best of their abilities.
Schedule, evaluate and direct all restaurant personnel, including providing disciplinary action if necessary.
Keep open communication between management and associates.
Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs.
Establish, direct and review liquor procedures to ensure adequate security and accountability.
Participate in monthly department meetings, property MOD programs, weekly staff meetings, weekly restaurant, room service and lounge meetings, and monthly food and supplies inventory.
Maintain constant control of sanitation levels and operating standards for the restaurant.
Responsible for the proper forecasting and payroll controls in the restaurant.
Assure prompt and professional service to all guests.
Ensure all paperwork needed by Accounting and other departments for the correct assessment of monies spent daily and product control be finished correctly and turned in (menu tabs, customer counts, drop envelopes, taste panels, daily payroll, schedules, and opening/closing reports).
Interview and hire personnel when needed.
Review and approve all restaurant associate evaluations, hires, job transfers, warning notices, counseling sessions and termination records.
Ensure alcohol awareness policy and food handling guidelines are enforced at all times.
Understand and efficiently operate MICROS system or registers.
Other duties as assigned to ensure effective operation of the overall hotel.
Knowledge, Skills, And Competencies
Knowledge of federal, state and local laws and regulations as it relates to food and liquor, ensuring restaurant staff have all been trained in responsible alcohol service.
Strong business communication and presentation skills, both verbal and written
High work ethic and self-initiative
Demonstrate proven decision making abilities
Ability to work in a high demand and sometimes high pressure environment
Strong computer skills in Microsoft Suite
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Must possess basic computational ability
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Ability to lead departmental meetings and participate in hotel team meetings
