ATTENTION COLLECTORS, NORTHSTAR IS COMING TO FLORIDA.
The Northstar Companies is a debt collection agency with over 50 years of industry experience headquartered in Cheektowaga, NY with additional offices in Olean, NY and Fort Erie, Ontario, Canada. At Northstar we have a long and established history of success in providing superior customer service and upholding client standards resulting in a positive customer experience while striving to make each day profitable for our clients, our company, and our employees.
At Northstar, we believe that NO dollar collected is worth a complaint. Our strict adherence to all legal regulations and client expectations is what sets us apart in the collections industry.
Our mission is to recruit and retain the most qualified employees and to promote a work environment that is fair, supportive, productive, as well as rewarding.
We are hiring Full-time and Part-time COLLECTION ASSOCIATES to join our growing family!
Essential Functions of the Job:
· Engage in telephone contact with consumers
· Negotiate repayment terms in accordance with client and company specifications
· Complete and accurate account documentation
· Comply with federal/state regulations and company policies/procedures
· Adherence to work schedule
Qualifications and Education Requirements:
· High School Diploma or GED
· Collection experience preferred but not required
Skills
· Comprehensive and working knowledge of collections is preferred
· Excellent communication and negotiation skills
· Strong work ethic and commitment to succeed
· Computer basics, math skills and ability to use a calculator required
Pay Range
$16.00 - $26.00 per hour with monthly bonus pay potential
Office Hours:
· Monday through Friday 8am-8pm
· Flexible weekly schedule
Company Benefits:
- Comprehensive Healthcare Coverage:
- Medical (including free premium plan option)
- Dental
- Vision
- Health Savings Account (HSA) option
- $50,000 Northstar Paid Life Insurance
- Voluntary Insurance Options
- Earned Time Off/Sick Time
- 401(k) Plan with Northstar Match
- Paid Holidays
- Employee Assistance Program (EAP)
Send resume/inquires to recruitment@northstarlocation.com or visit www.thenorthstarcompanies.com/careers/
Job Type: Full-time
Pay: $16.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Work from home
Education:
- High school or equivalent (Required)
Experience:
- Debt Collections: 3 years (Required)
- Call center: 5 years (Required)
Location:
Work Location: Remote
