At Sorey Solutions, we are proud to collaborate with Aetna, A CVS Health Plan to bring high-impact healthcare solutions directly to the communities we serve. Together, we’re building a world of health centered around every individual — combining CVS Health’s national reach and innovative care model with Sorey Solutions’ deep local relationships and public-sector expertise.
Through this partnership, we connect residents to quality care and meaningful health resources — where, when, and how they choose. Our shared mission is to make healthcare more accessible, connected, and compassionate, while driving better outcomes for the people and communities we touch every day.
Position Summary:
The Onsite Health & Wellness Program Coordinator supports the development, coordination and delivery of employee wellness programs for Jackson Health System’s diverse workforce. Based in Miami, FL, this client-facing position works closely with the Jackson Benefits teams and Aetna Wellness Manager to coordinate wellness initiatives, maintain accurate program information, support reporting and follow-up activities, and help ensure programs are delivered consistently and effectively across locations.
The coordinator also provides administrative and operational support by tracking event schedules, participation data, deliverables and vendor information; assisting with invoice documentation, submissions, approvals and reconciliation; arranging event locations, room setup, equipment and access requirements; and communicating schedules, expectations and changes to vendors and internal stakeholders. Success in this role requires strong organization, attention to detail, proactive communication, relationship-building and the ability to manage multiple activities while supporting employee engagement and a culture of health and well-being.
Responsibilities Include:
· Joining the plan sponsor's wellness team in designing, facilitating and evaluating effectiveness of wellness programs that educate and influence employees at the worksite to lead healthy lifestyles.
· Establish rapport with plan sponsors, engage leaders in data driven decision making regarding support for their employees.
· Provide day-to-day administrative and operational support to the Jackson Benefits teams and Wellness Manager to coordinate wellness initiatives and maintain alignment across program activities.
· Track and maintain accurate program information, including wellness activities, event schedules, participation data, deliverables, vendor details and status updates; prepare routine reports and follow-up items as requested.
· Support invoice processing by reviewing documentation for completeness, tracking submissions and approvals, reconciling invoices against contracted services, and coordinating timely follow-up with internal partners and vendors.
· Coordinate event logistics across Jackson locations, including identifying and reserving appropriate spaces, confirming dates and access requirements, arranging room setup and equipment needs, and communicating site details to relevant stakeholders.
·Serve as a primary point of contact for wellness vendors by communicating event expectations, schedules, location details, documentation requirements and changes; confirm services and resolve routine logistical issues to support successful program delivery.
· This position is based in Miami, FL and will require frequent travel to multiple plan sponsor locations.
Required Qualifications:
· 3 years of experience encouraging healthy lifestyle behavior changes in wellness areas including nutrition, physical activity, weight management, stress management, tobacco cessation.
· Demonstrate positive outgoing personality, meets customer where they are on their journey to well-being.
· Display genuine focus on building trusting relationships and rapport with customers, internal partners and external vendors including wellness service providers.
· Ability to build rapport with all levels of employees from front-line to executive.
· Proactive to go the extra mile to deliver on commitments.
· Bring personal energy and charisma to increase engagement in wellness.
· Must be organized, detailed, consistent, hold themselves and other accountable to reasonably meet customer's expectations.
· Advanced verbal and written communication skills; advanced technical skills using PowerPoint, Word, Excel, Microsoft Teams and presenting Wellness information to large groups.
· Respect and follow conduct and behavioral guidelines and plan sponsor’s policies.
· This position will work closely alongside customer employees and Management, must have a team-centric approach.
Preferred Qualification:
· 3 years of experience in health insurance, healthcare services, or client/account management.
· WELCOA, National Wellness Institute or Chapman Institute Certified
· Project management certification
· CPR / First Aid / AED Certified
· Bilingual or multilingual communication skills.
Education:
Bachelor’s degree in Public Health or related field.
Job Type: Full-time
Pay: $65,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
