Job Title: Associate Cafe Cashier/server
Department: Associate Café dept 97
Reports To: Restaurant Manager
FLSA Status: Non-Exempt
Summary: This position a very important part of the Associate Café team – we need a friendly face, good phone skill, can handle multi tasking between ringing up food orders, answering phone with occasional food orders, properly charging and communicating to the staff what the charges are, cash handling and able to handle point of sale computer, restocking and keeping the line clean, outside of the service line clean & in good order. Communicate thru writing items that are viewed as running low for reorder. Good communication with the back of the house, front team members and the associates that come thru our line, stay and work organized & clean. Have an eye to detail on food, be able to produce some food items, knife skills & able to learn how to prep, use the slicer and keep quality and freshness to a high standard. Multi tasking is a big requirement.
Essential Duties and Responsibilities
Taking orders in person and via telephone
Check for proper Food prep and finishing food prior to it being picked up or delivered.
Cash handling, being able to balance the drawer daily.
Under stand the service part of an open restaurant.
Great communication skills and able to handle a fast paced work environment.
Able to lift 25# and work clean & organized throughout the day.
Supervisory Responsibilities
Qualifications
Must have prior food handling experience.
Acquire and keep up to date state required licenses.
Be able to work in a fast paced restaurant.
Able to work and answer the phone during the peak lunch periods
Able to up sell food items for the restaurant, make suggestions.
Under stand the point of sale system, handle a cash bank with food coupons and making change properly.
Education and/or Experience
Prior restaurant experience, serving and order taking
Able to handle a knife for some food prep
Able to read and coordinate food ticket groupings
Cash/ticket point of sale
Good communication with back of the house, front of the house team members and staff as they come thru the line.
Organization skills
Work fast paced
Come to work on time, proper and full uniform.
Language Skills
Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments.
Reasoning Ability
Able to handle staff complaints if there are any.
Remain calm cool and collected during peak business hours
Handle job duties with a friendly smile and a can do attitude
Certificates, Licenses, Registrations
Florida State food service, responsible vender requirements.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:
- Must be able to stand for long periods of time.
- Able to lift at least 25#
- Handle a knife
- Multi task
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fast paced restaurant
Phone skills
Multi tasking with taking orders verbally face to face and the phone during peak business.
Able to communicate professionally with our customer (associates and outside contractors when present)
Able to communicate food requirements of the station.
Able to handle food preparation
Operate a slicer
Professional communication
Handle a knife for some food prep.
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.
Brand: Ocean Reef Club
Address: Associate Cafeteria Key Largo, FL - 33037
Property Description: Associate Cafeteria
Property Number: 97
