La Te Da Hotel in Key West seeking a qualified Front Desk Agent for our team
Responsibilities:
- Check-ins and guest registration
- Process reservations over the phone and online
- Respond to emails, messages and requests
- Collect payment for reservations
- Walkthrough of rooms to ensure quality and cleanliness
- Communicate pertinent guest information to designated departments
- Process online and in person Cabaret ticket sales
- Process Restaurant reservations through Open Table
- Keep common areas tidy
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Roommaster experience a plus
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Desire to create a pleasant and memorable experience for customers
Must be available Saturdays and Sundays.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Evening shift
- Holidays
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Key West, FL 33040 (Required)
Ability to Relocate:
- Key West, FL 33040: Relocate before starting work (Required)
Work Location: In person
