Administrative Assistant
The Administrative Assistant handles customer inquiries in person, on the phone, and through the Company email providing information to the public according to established procedures. The customer’s first impression should be that our Company has integrity and is safe and fun. This position is also responsible for computer support, photocopying, filing, mailing, and other clerical duties to support the other staff members in a busy office environment.
Employee Benefits
- Competitive pay and paid training: $20 per hour
- All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
- All FT, PT and Seasonal employees are eligible for: Paid sick time, 401K plan with company matching*, flexible schedules (including a combination of weekdays and weekends are available), fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and free admission to all company attractions
Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980!
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Required Knowledge, Skills and Abilities
- Extend courtesy, friendliness, and hospitality in full measure to every person.
- Answer multi-line telephone to assist the public with tours, attractions, and tourism-related information. Direct calls to the appropriate person or screen calls as directed. Take and deliver messages to the appropriate person.
- Respond to Company email for general information inquires and direct emails to the appropriate person.
- Be knowledgeable of Company products and services and local tourism-related information to provide accurate information.
- Operate office equipment, including copiers, facsimile machines, and computers; input and retrieve data and text. Distribute facsimiles to the appropriate person.
- Organize and maintain records, databases, filing, and storage in assigned areas of responsibility withing the Company’s filing guidelines.
- Participate in the recap process as a cashier (including money handling and reporting). Report all discrepancies to the Manager of the Day and AP/AR Supervisor.
Qualifications
- High school graduate or equivalent preferred
- Prior experience in clerical, secretarial, or business administration preferred
- Have a passion for helping people and making their Key West experience a memorable one.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have long-term housing secured in the Lower Keys?
Work Location: In person