Hourly Rate: $20.80
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Front Desk Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Shift: 1st/2nd; must be available to work weekends and holidays.
Where great benefits lead to a life fulfilled.
Free on-site parking
Discounted shoes through Shoes for Crews twice per year (Engineering)
Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles
“Way to Go” Incentive - $5 per name mention deposited onto Wisely card
Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
Birthday and holiday celebrations and team building outings
As a Front Desk Agent, a typical day will include:
Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
Guest Experience and Company Standards
To Become a Front Desk Agent at HVC:
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.