Duties:
- Greet and welcome guests as they arrive at the restaurant/hotel.
- Escort guests to their assigned tables or waiting areas.
- Provide menus to guests and inform them of any specials or promotions.
- Manage waitlist and reservations, ensuring accurate seating arrangements.
- Maintain a clean and organized host/host station.
- Answer phone calls and assist with inquiries or reservations.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle guest complaints or concerns in a professional and timely manner.
- Assist with taking to-go orders and processing payments. This is a tipped position.
Experience:
- Previous experience using Toast POS or similar restaurant point-of-sale systems is preferred.
- Excellent communication skills, both verbal and written.
- Strong phone etiquette and customer service skills.
- Knowledge of restaurant or hotel operations and guest services.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Attention to detail and ability to multitask effectively.
If you have a passion for hospitality and enjoy providing exceptional customer service, we would love to have you join our team. We offer competitive pay, flexible scheduling, and opportunities for growth within the company. Apply today to become a valued member of our host/host team!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
Ability to Relocate:
- Key Colony Beach, FL 33051: Relocate before starting work (Required)
Work Location: In person
