Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. The ideal candidate will have a passion for customer service and a strong understanding of retail operations. As a Retail Sales Associate, you will be responsible for providing exceptional service to our customers, assisting them with their purchases, and ensuring that the store is well-stocked and visually appealing. Your role will involve engaging with customers, promoting products, and contributing to a positive shopping experience.
Responsibilities
- Provide outstanding customer service by greeting customers and assisting them with their shopping needs.
- Operate the Point of Sale (POS) system efficiently for transactions, including cash handling and processing returns.
- Conduct product demonstrations to educate customers about features and benefits.
- Maintain store presentation through effective merchandising and stocking of products.
- Upsell products by identifying customer needs and recommending suitable items.
- Assist in supervising junior staff members when necessary, ensuring adherence to store policies.
- Handle customer inquiries and resolve issues in a professional manner, demonstrating excellent phone etiquette.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
Skills
- Strong communication skills to effectively interact with customers and team members.
- Experience in retail sales, with knowledge of retail math for inventory management.
- Proficiency in cashiering and cash handling procedures.
- Basic math skills for processing transactions accurately.
- Ability to perform merchandising tasks, ensuring products are displayed attractively.
- Experience with stocking shelves and maintaining inventory levels.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Previous experience in supervising staff is beneficial but not required. Join our dynamic team as a Retail Sales Associate where you can grow your career while making a difference in our customers' shopping experience!
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 35 per week
Benefits:
Work Location: In person