About us
We are small family owned hotel on the water. The work atmosphere is relaxed and we aim to provide our guests a great stay.
**Job Summary:**
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills.
**Responsibilities:**
- Greet guests and provide them with exceptional customer service
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct them appropriately
- Handle guest requests and resolve any issues promptly
- Assist with night audit procedures as needed
- Maintain a clean and organized front desk area
- Multilingual skills are a plus for assisting international guests
**Qualifications:**
- Previous experience in a hotel or hospitality setting preferred
- Proficiency in using phone systems and hotel management software
- Strong communication and interpersonal skills
- Bilingual abilities are advantageous
- Knowledge of front desk operations and guest relations is a plus.
Joining our team as a Front Desk Agent offers an exciting opportunity to be part of a dynamic hospitality environment. If you are passionate about providing exceptional guest experiences, we invite you to apply for this position.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
